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2010 COSI conference, Wales, UK – Weds 23 - Fri 25 June 2010

Venue

The 2010 COSI conference will be held at the Parc Hotel in Cardiff, Wales, UK.

Address

Parc Hotel
Park Place
Cardiff CF10 3UD
United Kingdom

Phone: 0871 376 9011 ⁄ +44 845 305 8311
Fax: 0871 376 9111 ⁄ +44 845 305 8350

Website: www.thistle.com/hotels/united_kingdom/cardiff/the_parc_hotel/index.html

Venue accessibility

There are lifts throughout the venue but due to a few steps to the Princes Suite this room cannot be said to have full disabled access. The Princes Suite is being used for the catering/exhibitors, and if anyone does require assistance COSI and the venue will be happy to help and/or make alternative arrangements as far as possible (catering can be extended to the Whitehall Foyer).

Internet access

Unfortunately we could not get internet access included in the delegate rate. There is wifi throughout the venue, however, and will cost £10 per delegate for a pass for the full event. There are no public PCs.

Accommodation

Staying at the venue

Delegates should make their own reservations, by calling 0871 3769011 or e-mailing reservations.cardiff@thistle.co.uk and quoting the booking reference EVEN230610 in order to guarantee they receive the group rate. Rates are £50/£70 (single) and £70/£90 (double), inclusive of VAT and full English breakfast.

Only 70 bedrooms can be held on allocation for COSI. The held bedrooms will be released according to the hotel's automatic release date schedule, so are guaranteed up to 23 February 2010. If delegates wish to stay at the venue, please book accommodation there asap!

If you stay at the venue you will settle your own accounts on departure, and rooms have a 48-hour cancellation policy. If any rooms are cancelled after this time, they will incur a cancellation charge. Any early departures will incur full accommodation cancellation charges and the remainder of the stay will be cancelled. Reduction in the number of nights, when guests are checked into the hotel, will also incur a full cancellation charge. Any no-shows will be charged for their stay, and the remainder of their stay (if more than one night) will be automatically released without prior notification.

All rooms have air conditioning.

Other hotels in the area

Other nearby hotels are:-

Please see their websites for booking information and prices.

You can find other hotels in the area by looking at the Booking.com website.

Booking your place on this conference

I'm sorry - bookings for this conference have now closed.

Transport and maps

A map and directions can be found on the Parc Hotel website.

From Cardiff Central Station, you can get a taxi to the venue for approx £6, or could probably walk it. Alternatively you can get a train from Cardiff Central to Cardiff Queen Street, and from there it's about a 2 minute walk to the venue.

There are 60 parking spaces available at the venue at £10 a day. There's also an NCP at the New Theatre (practically next door) and the parking payments you make there can be redeemed at reception at the Parc Hotel.

Conference sessions ⁄ Downloads

Please note the conference schedule is subject to change.

The slides from the presentations will appear within the schedule tables below after the conference. You will need to be a member of COSI-EMEA and be logged in to download the presentations from this conference.

Wednesday, 23 June 2010

Time Duchess (holds 80) Wedgwood (holds 100) Whitehall (holds 250)
12:00 - 13:30 Lunch – Princes Suite


12:00 - 14:00

Registration
14:00 - 14:15 Chair's welcome
A welcome message from the chair of COSI.
14:15 - 15:00

SD Corporate and product update
an official update on Symphony, Horizon, Enterprise, and Hyperion development, and other corporate news.
15:00 - 15:45 Introduction to CSS for revD customisation
Liane Frydland (AWE) & Georgina Parsons (Brunel University)
A look at the basics of CSS, and some practical examples of how to use it with e-Library revD.
Systems admin overload! Top training tips for staff
Rita Dockery (Natural History Museum)
This session covers top tips and strategies for decreasing query numbers, helping you to work more efficiently and provide better staff support. It will cover query management tactics, creating and evaluating effective training, and frequently asked questions.
What's new in SirsiDynix Symphony 3.4?
SirsiDynix Session
Let's talk about what's new in SirsiDynix Symphony 3.4. In this session we'll discuss the new stuff in 3.4, and review the changes to e-Library and circulation, and talk briefly about operating system updates.
15:45 - 16:15 Break – Princes Suite
16:15 - 17:00 Turn on the light! Experiences developing a Digital Library with Hyperion
Zoe Melling & Fiona Morley (Legal Aid Board)
A look at the selection of a new library and document management system, the implementation of Hyperion, issues encountered and solutions considered, a comparison of features in Hyperion 3 and the new version Portfolio, and plans for a brighter future.
Are your SmartPort Gateway Elements and Z39.50 Server Configured Properly?
Slavko Manojlovich (Memorial University, Newfoundland & Labrador)
The session will provide the essentials for configuring your SmartPort gateway elements in a world where record and character encoding by Z39.50 servers is in a state of chaos. You will also learn about recent enhancements to the Z39.50 server which support improved integration with discovery tools like WorldCat Local, Summon, EBSCO EDS and other discovery services.
SirsiDynix Symphony Web Services in the light of day
SirsiDynix Session
We’d like to shine a little daylight on what the "after dark" crowd does with their APIs. The SirsiDynix Symphony Web Services initiative is spurring innovation within the user base. We'd like to show off what we've built so far and what customers have built using the Symphony Web Services product. We want to also gather some input as we look ahead to web services that are currently in the works.
19:30 - 'till late - Evening entertainment
Let's have some 'big' fun in the Whitehall Suite with giant-sized games or for those who feel energetic you can play Wii games. Complimentary drinks will be provided by SirsiDynix and the buffet meal will be served from 20.00. (No dress code.)

Thursday, 24 June 2010

Time Duchess (holds 80) Wedgwood (holds 100) Whitehall (holds 250)
08:30 - 09:15
COSI Committee meeting
for members of the COSI committee only (full business meeting: 16.15)

09:15 - 10:00 Using Director's Station for Collection Management and Strategic Planning
Don Hazlett (University of Alberta)
Unleash the power of Director’s Station to help you manage your collection, support your budget requests and amaze your administration with your in-depth knowledge of your library operations. This session presents real-life practical examples to demonstrate Director’s Station's ability to help you to gather the necessary information to make informed decisions and allocate resources effectively.
EDI – yes, fine in theory, but how does it actually work?
Catherine Cooke (City of Westminster Libraries)
Much has been said already about what full cycle EDI is, what the messages are and what time savings can be expected. This will be a more practical look at what reports run at what times in Westminster Libraries and how EDI meshes into Libraries' processes. It is hoped a general discussion will them take place on how others use EDI and associated processes.
SirsiDynix discovery platform (Hyperion, Enterprise, etc.)
SirsiDynix Session
Come and hear about the SirsiDynix Discovery products and how they can transform your patrons' experience with your library. This session will cover the latest cool features and capabilities of Enterprise, Portfolio, and the underlying Discovery Platform architecture.
10:00 - 10:45 Paperless ILL: electronic request and delivery of inter-library loans
Jon Hallett & Graham Wyatt (University of the West of England)
In January 2009 the University of the West of England went completely electronic for most inter-library loans, accepting user requests from the web using the Symphony API and delivering documents using the British Library's Secure Electronic Delivery service. This talk describes UWE’s experiences and the legal and technical issues encountered.
Demystifying the Symphony Enhancement Process
Graham Dash (London Borough of Sutton)
This session gives an introduction to the process that results in customer-suggested enhancements being integrated into new Symphony versions, how the process fits into the larger picture of new version development, and how you can get involved in the process.
Tomorrow's training technologies today and Platinum Services
SirsiDynix Session
SirsiDynix is transforming how we deliver training and empowering our customers to do the same. This session will give an overview of SirsiDynix's innovative Hands-On Lab (HOL) and its newly implemented Learning Management System (LMS). The session also covers SirsiDynix Platinum Services: a specially-priced bundle of popular services and support options. The package consists of additional benefits such as expanded support hours, unlimited access to eLearning courses, and a block of Consulting project hours.
10:45 - 11:15 Break – Princes Suite
11:15 - 12:00 Unity in Public Libraries - managing inter-library loans with Symphony
Catherine Cooke (City of Westminster Libraries)
This will be a look at how Westminster Libraries uses the Symphony Request and ILL modules. It is hoped that the new UnityUK report will be available in time to include a practical look at what that does and how best to implement it.
So selfish: using RFID for self-return, self-payment and self-pickup of holds
Jon Hallett & Eleanor Clark-Webster (University of the West of England)
Last summer the University of the West of England went RFID, tagging over 300,000 items and immediately achieving self-issue rates of 98 per cent. This talk describes UWE's experience of deploying RFID, from the procurement to the implementation of almost complete self-service.
Key trends in mobile technology: the impact on libraries
SirsiDynix Session
No technology has ever spread as quickly or had as big a global impact as handheld computing (mobile phones, smartphones, e-readers, etc.). This session takes a look at key trends in handheld computing and reviews some concrete implications for libraries. What are other libraries offering mobile patrons? What should I be looking at doing? This session seeks some answers to some oft-asked questions.
12:00 - 12:45 Symphony Anywhere
Richard Aird (West Dunbartonshire Libraries)
Symphony Anywhere (or Symphony To Go) is a fully offline version of Symphony with near full functionality. Find out about our Anywhere journey from implementation prior to its worldwide release, how it coped with Symphony upgrades, to the current day. A warts-and-all overview of what for some, could be a fantastic product with potential for flexible service delivery and efficiency savings – and how we believe SirsiDynix could improve the Anywhere experience.
Innovative interfaces (no, not the company)
Tim Fletcher (Birkbeck), Chris Leach (University of Lincoln), others tbc
Come along to discuss plans to enhance the user experience by looking at different front-ends to complement SirsiDynix LMSs. Birkbeck will discuss their recent move to AquaBrowser and its integration with Horizon; the University of Lincoln will mention their approach to going ADA-compliant and mobile-friendly (with HIP); other speakers tbc. Additional contributions welcome to open a discussion on interfaces and resource discovery.
Custom reporting and API
SirsiDynix Session
This session will introduce the non-API trained administrator to the basic concepts and workflow of custom report writing using SirsiDynix Symphony API Tools, including how to combine your custom selection options with custom edit and⁄or formatting options to create the perfect reports for your site and staff needs. The session will also be of interest to API-trained administrators who wish to remind themselves of the architecture, concepts, and workflows behind creating custom reports.
12:45 - 14:15 Lunch – Princes Suite
14:15 - 15:00

Keynote : Tony Rucinski*
Tony will be discussing how to improve the credibility and influence of both yourself and your service during tough organisational times. Key areas cover constructing your communication to have the highest impact whoever you are talking to, identifying and setting goals and targets for maximum effect – and achieving them, how transactional and transformational behaviour differ and examining how slight changes to our own cognitive filters can influence our success!
15:00 - 15:30 Break – Princes Suite


15:30 - 16:15 Feed me!
Edith Speller (Trinity College of Music) and Georgina Parsons (Brunel University)
Are your library's users hungry for updates on new items? Is your web presence starving for lack of dynamic content? Find out about the versatility of RSS feeds for enhancing, repurposing and subscribing to item lists. Get advice on generating feeds from Symphony bulletin item lists and E-Library searches, and see examples of enhancing and mashing-up data from feeds using Yahoo Pipes.
‘Are you being served?’ RFID self service at University College Birmingham
Deb Findlay (University College Birmingham)
An overview of a major project to implement a self service system at UCB. The presentation will cover why we decided to adopt this system through to the going live and student reactions.
Black magic, voodoo, and roadmap planning at SirsiDynix
SirsiDynix Session
Have you ever wondered how the Product Managers at SirsiDynix do roadmap planning? Do they really use secret incantations? Were the requirements ranking formulae written by a NASA rocket scientist? Come to this session and find out all that you ever wanted to know (and more) about roadmap planning at SirsiDynix. We will describe the process that takes us from requirements – internal and external – to the final product roadmaps, and cover the Strategic Partner Programme's role. (Of course, at the end of the session, we will have to kill you – poison-tipped umbrellas will be provided to all attendees).
16:15 - 17:15 COSI business meeting
for all COSI members.
19:30 - 'till late - Conference dinner
Home to Wales's national archaeology, art, geology and natural history collections, the Cardiff National Museum is this year's venue for the conference dinner. All hosted by SirsiDynix, the drinks reception starts at 19:30 followed by dinner at 20:00. (Smart dress.)

Friday, 25 June 2010

Time Duchess (holds 80) Wedgwood (holds 100) Whitehall (holds 250)
09:15 - 10:00 Web 2.0 on a shoestring
Edith Speller (Trinity College of Music)
New to ‘web 2.0’ and wondering what’s in it for you? Explore practical uses of tools/technologies such as RSS, social bookmarking, Facebook and Twitter to easily (and cheaply!) add value to your library service and for professional development. This session also looks at integrating web 2.0 content with an existing library website and OPAC.
What's New on the Horizon' for Horizon customers
SirsiDynix Session
In this session, we'll review Horizon 2009 accomplishments, specifically discussing the Horizon 7.5 and HIP 3.20 release, and peek into the future at the new Horizon functionality coming soon.
RDA update
SirsiDynix Session
RDA (Resource Description and Access) is the new cataloguing standard that will replace AACR2. Publication of the online web-based tool is scheduled for summer 2010 with a six-month US national libraries' testing and evaluation period to follow publication. Please join us for a discussion of how these important changes will be implemented in the context of SirsiDynix's cataloguing software.
10:00 - 10:45 Migrating to SaaS – from birth to adolescence
Gary Steele (British Museum) and Kevin Rusbridge (Swift Library Consortium, Australia)
Case studies will be provided by British Museum, a recent SaaS convert and the Australian Swift Library Consortium that converted to a SaaS environment over 3 years ago – what has happened!
Involving the lunatics when you're decorating the Asylum… to implement Enterprise 3.0
Nathan Scrimshaw (University for the Creative Arts) and Louise Hammond (University of Buckingham)
With all the possible configurations and optional extras open to e-Library and Enterprise customers how do you know which ones your users actually want? UCA will describe how they elicited meaningful requirements from their patrons and used them to choose between enriched content suppliers, customise visual appearance, and configure the standard, out-of-the-box options that come with e-Library and Enterprise. The University of Buckingham will then discuss their implementation experience and going live with Enterprise 3.0 and Rooms.
Library authentication – who are you and what do you want?
SirsiDynix Session
In this session we'll discuss authentication to SirsiDynix products and secure access to remote resources. We'll talk about the strengths and weaknesses of RPA and EZProxy, and show how SIP and LDAP can be used to authenticate library users.
10:45 - 11:15 Break – Princes Suite


11:15 - 12:30

SirsiDynix Q&A and Closing Session
SirsiDynix Session
Throughout the conference the COSI committee will be requesting and collating any questions you'd like put to SirsiDynix, who will then answer these in this session.
12:30 - 13:30 Lunch – Princes Suite
13:30 - 14:15 Open for use informally Open for use informally Open for use informally

* Tony Rucinski has 20+ years experience in the information sector having began his career with KPMG, a large firm of corporate consultants and now working as Director of Learning and Information Services for University of Wales, Newport. His professional interests include leadership development and coaching for individuals and groups. Tony has received several national awards and accolades and his current additional roles include being a Trustee of the RNIB Group of Charities. His spare time is taken up by his four children, pursuit of a doctorate in executive coaching and he is a keen judo player. You can follow him on twitter.com/tonyrucinski or find out more at www.tonyrucinski.com.

Exhibitors

The following companies will be exhibiting at this conference:-

Bowker company logo Intellident company logo Dawson Books company logo Chilifresh company logo D-Tech company logo

We are also very grateful to receive the support of the following conference sponsors:-

Unique Management company logo 3M company logo Nielsen company logo SirsiDynix company logo

PowerPoint templates

For those of you speaking at the conference we have come up with a powerpoint slide template for you to use if you want. Please download it below:-

Follow the conference on Twitter

Delegates are invited to tweet during the conference! Please use the #cosi2010 tag so other can follow what's being tweeted.

For those wanting to see what's tweeted about the conference, please visit the TwapperKeeper.com #cosi2010 archive.